ER Wait Time: 82 Minutes 
Baptist Collierville
Baptist Memorial Hospital-Collierville provides a wide range of health care services including outpatient rehabilitation, inpatient and outpatient surgery, critical care, emergency services, inpatient and outpatient diagnostics, women's center, sleep disorders center and more.
Baptist Collierville
Baptist Is Equipped, Safe and Ready
It's Safe to Resume Your Health Care Services at Baptist
If you have delayed an elective medical or surgical procedure because of COVID-19, it’s time to speak with your physician about resuming your normal care and procedures at Baptist medical center.
Working with our partner physicians, we have designed and implemented the safest possible health care environments in preparation for your return to normal use of elective medical and surgical care at all our Baptist hospitals and Baptist Medical Group clinics.
We're taking special care to provide you with special care. Visit our Baptist Is Safe page to learn more about what our medical clinic is doing to ensure the safety of all our patients, their families and our employees.
Our Collierville Hospital Serves Shelby County
This full-service hospital has premier facilities, including large patient rooms with the amenities of home. Situated on 75 acres of park-like campus, the hospital campus has a walking trail, tall trees and a pond. We are proud to provide quality care close to home for Shelby County residents.
Health Care and Medical Services
We are here to help you get better. Medical services at the hospital include a sleep disorders center, outpatient rehabilitation, inpatient and outpatient surgery, a critical care unit, a full-service emergency room, inpatient and outpatient diagnostics, five surgery suites, 58 acute care beds, seven critical care beds and a six-bed critical care step-down unit.
Accepted Insurance Networks
Baptist Memorial Hospital-Collierville accepts most major insurance plans. We ask patients or their representatives to confirm their financial arrangements at the time of admission. To find your plan, please navigate to our list of accepted insurance networks.
Explore Accepted Insurance Networks
Visiting Our Medical Clinic
Are you planning a visit to our medical center? We encourage patients to be prepared to share their medical history with our doctors and nurses. To enhance patient- and family-centered care, we permit brief visits by family and friends. Visitors are permitted in accordance with our visitor guidelines.
View Hospital Patient Guide & Forms
Read Updated Visitor Guidelines
Hospital Parking
Visitors should use the parking lots at the front of the hospital on Poplar Avenue. Emergency parking is on the north side of the building. Handicap parking is available.
Hospital Chapel
The hospital chapel, located on the first floor off the main lobby, is always open and provides a quiet place for prayer and meditation. Chapel service for employees, patients and guests is held Wednesday at 8:30 a.m.
Contact Our Chaplain: 901-861-8910
Hospital Accreditations and Awards
In 2017, Baptist-Collierville was awarded a QUEST® award for consistently providing outstanding patient care and setting a high standard in clinical excellence.
Nondiscrimination Policy
In accordance with Title VI and VII of the Civil Rights Act of 1964 and its implementing regulations, Baptist Memorial Hospital-Collierville, directly or through contractual or other arrangements, admits and treats all persons without regard to race, color, sex, age, disability, or national origin in its provision of services and benefits, including assignments or transfers within the facility and referrals to or from the facility. Staff privileges are granted without regard to race, color or national origin.
Find Health Care Services, Close to Home
Our hospital delivers compassionate medical services and treatments to patients who reside across the region, from Memphis and Southaven to Olive Brand, Germantown and other communities. Learn more about care our medical center.
Baptist Memorial Hospital-Collierville
1500 W Poplar Ave
Collierville, TN 38017
(901) 861–9000
Email Us
COVID-19 Visitor Guidelines
Baptist is committed to showing care and compassion for our patients and their need for visitors during this time. As we move deeper into the COVID-19 pandemic in our region, we have updated our visitor guidelines.
Frequently Called Numbers
Patient rooms may be called directly by dialing 901-861-9 plus the patient room number. For example, if a patient's room number is 245, you would dial 901-861-9245. You may dial a department directly or call information at 901-861-9000 if a department is not listed below.
| Department | Phone Number |
|---|---|
| Ambulatory/Outpatient: | 901-861-8830 |
| Outpatient Scheduling: | 901-861-8900 |
| Critical Care: | 901-861-8823 |
| Stepdown Unit (post-Critical Care): | 901-861-8823 |
| Environmental Services: | 901-861-8855 |
| Food and Nutrition: |
901-861-8885 |
| Health Information Management: | 901-861-8953 |
| 3 North—Acute Care Unit: | 901-861-8560 |
| Patient Financial Services: | 901-861-8740 |
| Pharmacy: | 901-861-8860 |
| Pre-admission Testing: | 901-861-8728 |
| Radiology: | 901-861-8895 |
| Respiratory Therapy: | 901-861-8820 |
| Rehabilitation Services: | 901-861-8926 |
| Sleep Disorders Center: | 901-861-9001 |
| Surgery: | 901-861-8700 |
| Volunteer Services: | 901-861-8850 |
| Women’s Center: | 901-861-8805 |
